Terms of Use
Last updated: April 12, 2025
1. Acceptance of Terms
By accessing and using our services, you agree to be bound by these terms of use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
2. Service Description
Fresca Cleaners provides residential and commercial cleaning services. Our services include but are not limited to:
- Regular household cleaning
- Deep cleaning services
- Commercial office cleaning
- Move-in/move-out cleaning
- Specialty cleaning services
3. Booking and Cancellations
Bookings can be made through our website, by phone, or email. We require at least 24 hours' notice for cancellations or rescheduling. Cancellations with less than 24 hours' notice may incur a fee of up to 50% of the service cost.
4. Payment Terms
Payment is due at the time of service unless other arrangements have been made. We accept major credit cards, cash, and electronic payment methods. Recurring services may be billed automatically with customer authorization.
5. Insurance and Liability
Fresca Cleaners is fully insured through Simply Business, with coverage for both residential and commercial cleaning operations. Our insurance includes:
- General liability insurance
- Property damage coverage
- Worker's compensation
While we take utmost care with your property, we are not liable for normal wear and tear, pre-existing damage, or damage that occurs due to circumstances beyond our control.
6. Satisfaction Guarantee
Your satisfaction is our priority. If you are not satisfied with our services, please contact us within 24 hours of service completion, and we will return to address any concerns at no additional cost.
7. Contact Information
For questions or concerns regarding these terms, please contact us at:
Email: [email protected]
Phone: [Your Phone Number]